Privacy Policy
Introduction
kingdomjackpot.com is committed to protecting your personal data and privacy. This privacy policy explains how we collect, use, share, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and UK data protection legislation.
By using our website, you consent to the practices described in this policy.
Information We Collect
Voluntarily Provided Information
We may collect information you voluntarily provide us, including:
- Name and contact information when you register or submit forms
- Comments, reviews, or feedback you submit
- Communication details when you contact us
- Newsletter subscription preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and approximate geographical location
- Browser type and operating system
- Pages visited and time spent on the website
- Date and time of visit
- Referring website (if relevant)
- Cookie and similar technology information
Third-Party Information
We may receive information about you from third parties, such as:
- Web analytics services (Google Analytics)
- Social media platforms
- Advertising partners
- Technical service providers
How We Use Your Information
We use your personal information for the following purposes:
Website Operation
Provide, operate, and maintain our website, improve user experience, and develop new features.
Communication
Respond to your inquiries, provide support, send newsletters, and inform about changes to our services.
Marketing
Send relevant advertising information, display personalised advertisements, and conduct targeted marketing campaigns.
Legal Compliance
Fulfil legal obligations, protect our rights, prevent fraud, and respond to legal requests.
Legal Basis for Processing
We process your personal data based on the following legal bases under UK GDPR:
- Consent: When you give us explicit consent
- Legitimate Interests: To improve our website and services
- Legal Obligation: To comply with legal requirements
- Contract Performance: To deliver requested services
Information Sharing
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers
We may share information with service providers who help us operate the website:
- Web hosting services
- Data analytics services
- Email marketing providers
- Technical support services
Legal Requirements
- When required by law or regulation
- To protect rights, property, or safety
- In response to valid legal requests
- To prevent fraud or illegal activities
Data Security
We implement appropriate technical and organisational security measures to protect your personal data:
- Encryption of data in transit and at rest
- Strict access controls
- Regular security monitoring
- Employee training in data protection
- Regular security audits
- Incident response plans
While we strive to protect your information, no transmission or storage method is 100% secure. We cannot guarantee absolute security.
Data Retention
We only store your personal data for as long as necessary to fulfil the purposes for which it was collected:
- Browser data: Up to 2 years
- Contact information: Up to 3 years after last contact
- Newsletter data: Until you unsubscribe
- Legal data: As required by law
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request information about the data we process |
| Rectification | Correct inaccurate or incomplete data |
| Erasure | Request deletion of your data |
| Restriction | Restrict the processing of your data |
| Data Portability | Receive your data in a structured format |
| Objection | Object to the processing of your data |
| Withdrawal | Withdraw consent at any time |
To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies and Tracking Technologies
We use cookies and similar technologies. For detailed information, please see our Cookie Policy.
International Transfers
Some of our service providers may be located outside the United Kingdom. When we transfer data outside the UK, we ensure appropriate safeguards through:
- UK-approved standard contractual clauses
- Adequacy decisions by the UK government
- Other legally recognised safeguards
Children
Our website is not intended for persons under 18 years of age. We do not knowingly collect personal information from persons under 18. If we become aware that we have collected data from a minor, we will delete this information immediately.
Right to Complain
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or another competent supervisory authority.
Changes to This Policy
We may update this privacy policy periodically. When we make significant changes, we will notify users through:
- A prominent notice on our website
- Email to registered users (if applicable)
- Updating the "last updated" date
We recommend that you regularly review this policy to stay informed about how we protect your data.
Data Protection Contact
For questions related to data protection or to exercise your rights:
Email: privacy@kingdomjackpot.com
Data Protection Officer: dpo@kingdomjackpot.com
Response time: Up to 30 working days
Supervisory Authority
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
Last updated: November 2025
Effective date: November 2025